What challenge(s) do our clients face?

Forces such as digitization and globalization are driving a wave of innovation that presents both opportunities and challenges for education providers.

Historically, the education system has always existed and there is no new idea. In fact, the way we teach lessons and deliver the curriculum has sometimes been the same for decades. However, the industry has undergone strong changes, digitization and global movements in recent years that present challenges and opportunities for organizations.

In business, there is open competition between many rules and regulations such as Basic and Higher Education and unregulated qualifications such as the Open Curriculum; Looking at our world, innovation and influence movements. express themselves in different ways.


In primary education, laws are often strict about the time and structure of the curriculum and define the minimum curriculum that must be followed. However, there is room for innovation, especially in changing education and adding new services, for example:

  • Online platforms -

    can be used as additional support or to provide half distance or 100% online learning.

  • Digital Training Materials –

    Intelligent Systems (AI) for managing assignments and tests and better learning that supports personal choice.

  • Innovative learning and tools –

    helps students connect and collaborate with other students, teachers and even students

  • Home Education –

    Depends on each country's regulations.

  • Services –

    Special lessons, sports, etc. for university students. There are additional services.

  • Instructional Model –

    A teaching model was created by a national agency to assist small schools, guaranteeing excellence and standards of excellence, reducing workload as content evolves, and ensuring schools are 100% student-focused participation and teaching success.


In private higher education, by contrast, the first major challenge relates to changes in the labor market. The job market is demanding more and more ideas, specific and practical information about the job. As a result, large companies have stepped down to hire professionals, making it a challenge for higher education how to attract new students to traditional courses.

Another big challenge is student retention. Unlike primary education where students are legally enrolled in schools, in higher education students can always withdraw from courses or withdraw from schools, avoid differences that need to be taken into account. Also, the world of higher education allows students to study at any university in the world.

According to this issue, the business has gone through many challenges by focusing on increasing the number of customers and adding value throughout the student's education while seeking career opportunities.

The following topics stand out in terms of theory and management:

  • Compliance :

    Create and maintain shorter courses with modular options based on student preferences.

  • New products and platforms:

    Emergence of a business platform for less regulation, continuous learning.

  • Educational channel –

    Development of distance education through teaching as an alternative or addition to the pure face-to-face teaching model.

  • Business Models –

    Build new student engagement models that complement in-person enrollment models with new models such as online and free trial.

  • President –

    Monthly or annual pricing models have always been competitive from pay-as-you-go and subscription models, mostly die-hards.

  • Finance -

    New financing models such as mutual funds and crowdfunding include public and private financing.

  • Service Models –

    Students no longer rely on face-to-face services, and new services such as call centers, support services are emerging and are using and using BOTs to solve more efficiently and effectively . quality Traditional secretarial and financial problems.

  • OPM (Online Program Manager)-

    A participant who provides a digital platform and/or distance learning service for traditional schools to post their work/products.


In contrast, the OpenCourseWare segment has invested in business growth in addition to creativity, originality and usability by creating services that meet the needs of students. girls learn through different digital channels and platforms.

Based on the main topics and changes we saw in this chapter:
  • Item changes:

    Creating mixed elements with teachers, group experiences with classmates, or even students themselves directly on the platform by individual learning.

  • Geographic impact:

    The proliferation of distance education models has quickly become a player in the international community, making free education possible for entire cities and even countries.

  • Enhancing market influence:

    Private business emerging as student interest.

  • Financing:

    Increasing the student audience reduces the cost of raising more funds.

  • Maintainment:

    How to build predictive models to provide a better experience and higher student retention?

  • Billing and Financing:

    New monthly fees and financing models are starting to compete with pay-as-you-go, subscription and contractual revenue, and crowd patterns are joining old patterns.

  • How do we help?

    Our experience in the value chain across different industries enables us to solve these issues with a student-focused approach and an understanding of your background and management environment.

    Given the challenges at every level of the chain and the rapid changes we are going through, it's easy to see why a deep understanding of your specific situations is important for generating good solutions.

    In our work, we focus on providing technical training (eg go-to-market design, digital transformation, customer segmentation, strategic implementation, etc.) and collaboration to make informed decisions. create and achieve change.

    In recent years we have helped the above-mentioned schools solve a variety of problems, such as:

    • How can life time value (LTV) be maximized in a student's journey?
      • Build a cohesive end-to-end journey (from entry to graduation) and determine how to develop linked content throughout the journey to reflect LTV based on student performance.

    • How to find the best development and design in student services by connecting the physical world with the digital world?

      • Identifies which services can be centralized, automated, or converted into a self-service model, with an emphasis on improving service and enabling good effect.

      • You can find out more about the many other solutions we offer for your situation below; but please contact us for more information!


    The integrated data set in the fixed goods industry is broad and deep. We have delivered projects in the product range to large companies and businesses and retailers in the fields of white goods (washing machine, refrigerator and air conditioner), brown goods (microwave oven, cleaning products) and electronic products (TV, laptop, electronic accessories). .

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    BMCS India
    BMCS India

    Ishani Dutta is a Managing Partner at BMCS India. He brings more than 25 years of experience helping companies in diverse industries improve top- and bottom-line results through new Sales and Marketing Strategies.

    Ishani Dutta

    BMCS India

    Riya Kapoor is an engagement manager within BMCS India Finance & Management practice and has been working in the company since November 2017. His project experience includes go-to-market review.

    Riya Kapoor

    BMCS India

    Naina Singh joined BMCS India in 2011 and found his home in our Finance & Management practice. He has supported our clients in the creation Strategic Roadmaps, M&A synergy evaluations, Go-to-Market strategies

    Naina Singh

    BMCS India

    Dhruv Patel is an engagement manager in the Marketing & Sales Practice at BMCS India and has been working at the company since May 2021. Prior to BMCS India, Luis Miguel was a senior business strategist

    Dhruv Patel

    Engagement Manager
    BMCS India

    Navya Pal is a senior manager at BMCS India. From may 2014 to jan 2018 she worked in the Finance & Management Practice, and since then has been serving the Implementation Practice as a Finance & Management

    Navya Pal

    BMCS India

    Pablo Álvarez is an engagement manager within BMCS India Supply Chain area, and has been working in the company since August 2016. His experience at BMCS India includes market scans, go-to-market

    Arya rana

    Engagement Manager