CHALLENGE
Our customers have experienced more than 100 specialty retail stores (the segment of the retail industry with more than $1 billion in revenue), high quality products and completed issues.
After reviewing the content, we learned that the root cause is a blanket to mix products in the market and a simple way to manage the category.
APPROACH
In this project, we created a resource management team from scratch, starting from the first principles. Key elements of our success are:
1. Build Collaboration and Better Understanding – With a data-driven approach, we analyze purchase data across store Bias, questioning customers about who the consumer is and what they want. With this, we have a clear picture of the market, customer needs and category strategy where each group can subscribe to
2. Link SKU-level content to all owners eight – we have clarity for each category. Ensuring that principles such as enrollment and differentiation type and product hierarchy are high drive decisions at the operational level.
3. Strong commitment to collaboration and stakeholder engagement – get external support and get all teams working together.
RESULT
Through this project, we were able to break through the marketing team’s “battle room” to agree category sizing in just 4 months, based on personal preferences as well as overall business goals. This resulted in an overall cost increase of about 11% and a revenue increase of about 10% (taking into account the impact of Covid-19).